Shipping policy

Processing & Handling Time:

  • Orders are processed within 2-4 business days (excluding weekends and holidays).

  • During peak seasons or sales, processing times may be extended. Customers will be notified of any delays.

Shipping Rates & Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Estimated delivery time depends on the shipping method chosen at checkout:

    • Standard Shipping: 7-10 business days

    • Express Shipping: 4-6 business days

  • Delivery times are estimates and not guaranteed. Unexpected delays may occur due to weather, carrier issues, or other factors beyond our control.

Order Tracking:

  • A shipping confirmation email with tracking information will be sent once the order has shipped.

  • Customers can track their orders via the carrier’s website.

Lost or Stolen Packages:

  • Flexobit™ is not responsible for lost or stolen packages marked as delivered.

  • If your package is missing, please contact the shipping carrier to file a claim.

  • If additional assistance is needed, please reach out to our support team at flexobit.store@gmail.com

Damaged or Incorrect Orders:

  • If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the issue.

  • We will work with you to resolve the issue, whether by replacement, exchange, or refund.

Returns & Refunds:

  • Please refer to our Return Policy for details on returns and refunds.

Questions?
If you have any questions regarding shipping, feel free to contact us at flexobit.store@gmail.com